Patient Testimonials

 
 
 
  Excellent  
    
 Based on 29 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Althea Floriano 
 
2024-02-20
 
 
 Trustindex verifies that the original source of the review is Google. 
Good Evening,

I wanted to take a few minutes to send you a quick email just to let you know that your employee went above and beyond to help me.  My son went to sick call this morning and a prescription was sent to our normal pharmacy.  I have been going there for 15 years so I knew the hours of operation, however, they changed their hours and were closed until Tuesday.  It could have been very easy for Karen to say she could not help me,  however she referred me to the patient portal….. I did not have a pin to sign in to the portal so then she was able to contact someone after hours to get the prescription transferred to Walmart.

I have to say…. The customer service I received was top notch.  Your company should be very proud to have someone like Karen working for you!  She made your company look so professional and Amazing!!!!!

We were actually getting ready to go to a Patient First and start  the testing all over again just so he could get a prescription before heading back to college…… but thanks to Karen, the problem was handled!!!!

I can’t say thank you enough for her being on staff and I thank God that she was the angel who answered the phone when I called!!!!!

Very Respectfully,
Althea Floriano
  
 
  
 
 
 
  
 
 
 Veronique Yu 
 
2023-12-30
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent customer service! If needed I will for sure use the service again!
  
 
  
 
 
 
  
 
 
 K R 
 
2023-10-28
 
 
 Trustindex verifies that the original source of the review is Google. 
I called because my child's regular pediatrician's office had already closed. My pediatricians answering machine gave the number to call Hello Pediatrics. The doctor did a Teleheath video appointment with me within the hour I had called. The lady that set up the appointment over the phone and the Dr. Were both very nice and also called me the next day to check on my child.
  
 
  
 
 
 
  
 
 
 Katie von Allmen 
 
2023-09-30
 
 
 Trustindex verifies that the original source of the review is Google. 
Thoroughly impressed with Hello Pediatrics. Their staff was very professional and helpful. We were able to schedule a virtual appointment thirty minutes after requesting. The doctor that saw us was very helpful, and it was great to be able to get a prescription filled after normal business hours. I would highly recommend!
  
 
  
 
 
 
  
 
 
 andrea taylor 
 
2023-09-04
 
 
 Trustindex verifies that the original source of the review is Google. 
Hello Pediatrics was great when my son had a reaction on his ear from a bug bite. The doctor was friendly and helpful! They even called back to check on him!
  
 
  
 
 
 
  
 
 
 Bi Lin 
 
2023-08-15
 
 
 Trustindex verifies that the original source of the review is Google. 
Fantastic doctor! We called late in the night for our 3m old little kid and the doctor called us back immediately. She very carefully examined our kid through video visit and gave us advice. Thanks to the super professional team or we would not sleep well ourselves. This team is worth trusting while in need.
  
 
  
 
 
 
  
 
 
 A Habib 
 
2023-07-26
 
 
 Trustindex verifies that the original source of the review is Google. 
The process was very seamless and the pediatrician was awesome. He let us know that it’s still best to have his pediatrician take a look at our son the next day but that we didn’t need to go to the ER. It’s a wonderful option for after-hour illness help!